Banking and Finance

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Modern banking and financial services make use of technologies in many ways. Automatic teller machines (ATMs), electronic point of sales machines and online banking are all now part of the contemporary banking and finance scene. If disabled and older people are going to experience the advantages of these developments, special attention needs to be paid to ensuring that all electronic services are as accessible as possible to all users.

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Banking and financial services use many web-based services. For information about the accessibility of web-based services in general, consult our web accessibility pages.

Banking and financial services also use many self service terminals (SSTs), including automatic teller machines (ATMs), point of sale (POS) machines and validation machines for online banking. For information about the accessibility of self-service terminals and related devices (there are many terms for such devices, we have provided a list of different terms), consult our self service terminals pages.